Online Services
Get StartedYou can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
Local and NHS services
The surgery works in partnership with local and NHS service providers and groups.
Out of Hours and Emergencies
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life-threatening emergency, please dial 999.
When to Call 111?
– you think you need to go to A&E or to another NHS urgent care service
– your GP surgery is closed and you need healthcare advice
– you don’t know who to call for medical help
When to Call 999?
– Major accident or trauma
– Severe breathlessness
– Severe bleeding
– Loss of consciousness
– Severe chest pain
Out of Hours STAR Scheme
Patients can now see or speak to a GP urgently on weekdays (6.30 – 9.30pm), weekends and Bank Holidays (8am – 8pm).
Patients wanting to see a GP can access the service by ringing NHS 111 – the urgent care helpline. A GP will then call you back to offer advice or an appointment at the surgery.
It is now possible for patients to book appointments directly at one of the hubs within the area.
This service is only available for patients who have a registered GP within the South Tees area.
To book an appointment directly please visit http://www.starappointment.co.uk/booking/.
- Out-of-hours services are provided when the surgery is closed. During normal surgery opening hours, the practice remains your first point of contact for all routine requests.
Latest News
NHS 111 – option 2 for crisis mental health support
9th August 2024There is now a simpler way for people to find the right support in a mental health crisis.
Global IT issue affecting GP practices and pharmacies nationally
19th July 2024We are aware of a global IT issue which is affecting some primary care services in our region. It may […]
Appointments from Monday 10th June
10th June 2024We are pleased to announce enhancements to our appointment system at Parkway, aimed at improving your access to GP appointments. […]